- Title
- Mediating via Zoom
- Creator
- Sourdin, Tania
- Relation
- Australasian Dispute Resolution Journal Vol. 31, p. 280-293
- Relation
- https://legal.thomsonreuters.com.au/australasian-dispute-resolution-journal-parts/productdetail/49283
- Publisher
- Thomson Reuters
- Resource Type
- journal article
- Date
- 2022
- Description
- As a result of the COVID-19 crisis, many Alternative Dispute Resolution (ADR) processes have been, and continue to be, conducted using technology that enables people in dispute to be physically remote from one another. Popular video conferencing platforms have been utilised by mediators, participants, service providers and courts. To date there has been little research relating to the impact of this shift on mediators or parties in mediation. However, there is fairly extensive evaluation and research material relating to the impact of remote conferencing on those engaged in court proceedings and some of this material dates back for many years. As a result, some conclusions can be drawn about potential impacts on processes such as mediation. In addition, there is a wealth of information about the impact of remote modes of interaction that exists outside the justice system that is both relevant and informative and which can point to varying impacts related to vulnerability factors as well as other demographic variables such as gender. This article explores this research and provides some analysis about how a shift to remote ways of operating can impact on the outcomes and perceptions of those engaged in mediation processes.
- Subject
- mediating; zoom; dispute resolution; mediation
- Identifier
- http://hdl.handle.net/1959.13/1478559
- Identifier
- uon:50193
- Identifier
- ISSN:1441-7847
- Language
- eng
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